How do I return an item?
We accept returns only for items purchased directly from our website. If you purchased any of our items from one of our retail partners, please contact them directly. Items marked on the website as clearance, final sale, warehouse sale, or some other restricted type of sale, are not eligible to be returned. Items must be close to original condition at purchase with no tears, rips or stains for a full refund. We do not pay for return shipping.
We try to process returns within 2-3 business days of receiving them. You will receive an email when a refund has been posted. The refund will be issued to your original form of payment. Your financial institution may require additional days to post the transaction to your account.
How can I exchange an item?
We only exchange items that were purchased directly from our website. If you purchased items from one of our retail partners, please contact them directly. Items marked on the website as clearance, final sale, warehouse sale, or some other restricted type of sale are not eligible to be exchanged. Items must be close to original condition at purchase with no tears, rips or stains for exchange eligibility. We do not pay for return shipping.
We try to process exchanges within 2-3 business days of receiving them. You will receive an email when an exchange has been processed that will include the tracking information for the package being sent out to you. Any items purchased at a discount, that were not purchased as a restricted type of sale, can only be exchanged for a store credit.
Can I return or exchange clearance, final sale, warehouse sale, or otherwise restricted type of sale items?
If an item is marked on the website as clearance, final sale, warehouse sale, or some other restricted type of sale, it is not covered by our Warranty and it is not eligible to be returned for a refund or exchanged for another item. These items will be designated on our website, so please read carefully before you process your order.
Can I return or exchange an item I purchased at a discount?
Items purchased at a discount can only be returned or exchanged for store credit. The value of the credit will be applied to an exchange. Any additional amount due for an exchange will be invoiced to you.
How long will it take for a refund to be posted to my account?
All refunds will be issued to the original form of payment. Your financial institution may require additional days to post the transaction to your account
